Supplier Insider – Lincom Group

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Tell us about the business.

Lincom Group is at the forefront of significant projects, supplying the quarry, mining, recycling and forestry industries with the sales, service and hire of screening, crushing, bulk handling and recycling equipment.

We are exclusive dealers for Powerscreen, Thor Global, Morbark, Rapid, Mclanahan, Kiverco, Hercules and Pronar.

How long have you been doing business?

Founded in 1995, Lincom has developed into a respected Australian family-run business with six service hubs, warehouses and offices in New South Wales, Victoria, Western Australia and Queensland.

How many people work for the business?

70 people.

Describe a typical day at ‘The office’.

Our sales and service teams are hard at work on site while our workshop crew is diligently preparing our equipment to be delivered. Our spare parts team is staying on top of the demands, ensuring quick turnaround time. Our shared service team is at the core – they are the engine powering our success.

What’s the best thing about the business?

As a small business, our team is empowered to take responsibility for questions and problems in daily operations. Thus, there is no red tape, enabling us to tackle and fix any issue that may arise effectively.

The worst thing?

The two biggest impediments we are currently facing are shipping delays and increased prices worldwide.

What are the biggest challenges facing your business?

Due to the ever-expanding demand, recruiting and employing skilled personnel is becoming more and more challenging.

What is the biggest opportunity for your business right now?

Having the right stock on the ground allows us to capitalise on the demand, fostering our ambition for growth and development.

What is the business most proud of?

Being certified as a Great Place To Work® (2021-2022). This acknowledgement makes us very proud since the certification is based on our employees’ opinions, values, and input.

Community or other causes close to its heart and values?

As part of our commitment to support the community locally we have been sponsoring Liam Wilson, a professional boxer in the super featherweight division and Georgia Godwin, an artistic gymnast.

Any funny or heartwarming stories to share?

To celebrate our CEO Stephen Watterson’s 25 years of service, early this year we hosted a surprise morning tea in his honour. A video was created featuring well-wishes from current and past colleagues, suppliers, and his family and friends. Stephen was stunned by the gesture and often reminisces fondly about the day.

Any employees that deserve a shout out?

All our team is worthy of recognition. They are a fantastic bunch!

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