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Supplier Insider: Double Arrow

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Tell us about the business?

Zhejiang Double Arrow Rubber Co., Ltd is a leading rubber conveyor belting manufacturer based in Mainland China and is globally the largest singly located conveyor manufacturing site.

The manufacturing capability of our factory is an annual output capacity of ± 90,000,000 square meters, across 20 steel cord belt production lines, 24 fabric belt production lines, and 9 special belt production lines, producing multi-ply, steel cord, aramid, anti-tear, straight warp, rip & impact resistant, plus various other specialised belt constructions. We can manufacture single rolls of belting weighing up to 80 tons per reel.

Our advanced production facility and testing equipment, along with our ISO Certification, ensures our products meet and exceed local and international industry demands at mine sites, ports, power plants, and other industries, across five continents.

How long have you been doing business?

Double Arrow has been in operation since 1986. In 2010, the company listed on the Shenzhen stock exchange. Through acquisition Double Arrow acquired a local Australian sales company, which became a fully integrated subsidiary in 2018.

How many people work for the business?

Along with the five dedicated sales and technical consultants and an amazing National distributor network in Australia; Double Arrow employs over 1300 staff at our manufacturing plant in China.

Describe a typical day at ‘The office’.

Given the size of the company and the numerous departments required to manufacture our product range there is never a dull moment.

Each department may function independently in their respective zones i.e., Technical, Procurement, Production, Laboratory, etc., yet we are all very dependent of each other.

Greg Lynch, Manager of Double Arrow Australia

When it comes to communication, we have learnt to value the various communication platforms to engage with our factory and clients daily.

What’s the best thing about the business?

The flexibility and resilience of each stakeholder to overcome the fears and challenges introduced by COVID-19.

We are all in this together, and we encourage each other daily as we adapt and navigate through the challenges we face, whilst learning to do business in this new environment.

At the end of the day, we still find the time to stop and “smell the roses”.

The worst thing?

Not company related, but rather the ongoing challenges in adapting to the various local, interstate, and international travel restrictions including Customer Specific Site requirements of COVID-19.

What are the biggest challenges facing your business?

We live in rapidly changing times, having to adapt to entirely new marketing channels, deciding how best to invest in and utilise new technologies to compete both locally and on the global stage. Being able to predict those all-important trends.

What is the biggest opportunity for your business right now?

Given the investment in our “manufacturing lines”, we can offer our customer improved deliveries.

What is the business most proud of?

Our company is very proud of all stakeholders and their personal experience and commitment to their work.

Community or other causes close to its heart and values?

Double Arrow adheres to the principle of Health and Safety which is valued above all else, and we constantly improve our environment management system, reducing energy consumption and emissions, making every effort to create a “green factory”.

Since the company was founded, it is committed to helping needy families and established the “Double Arrow Fund” to subsidise people in difficulty.

Any employees that deserve a shout out?

Every Double Arrow stakeholder deserves a shout out.

It is the joint efforts of everyone that create our excellent products and contribute to the outstanding Double Arrow brand.

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