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Telstra admits to unconscionable conduct, faces $50m fine for ‘exploiting’ Indigenous consumers – ABC News

Telstra admits to unconscionable conduct during its sales of mobile phone plans to Indigenous consumers, who the ACCC says were exploited into signing up to unaffordable…



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Australia’s biggest telecommunications provider, Telstra, has admitted it breached consumer law and could face a penalty of up to $50 million.
Key points:

  • Telstra stores in regional and remote communities sold more than 100 vulnerable people phone contracts they could not afford
  • The company has admitted to unconscionable conduct and the ACCC has taken action in the Federal Court
  • It is likely to result in a significant financial penalty, and Telstra’s annual report suggests the fine could be up to…

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