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England contact tracer: ‘I haven’t made one call in 12 weeks’ – The Guardian

A worker in the north-west tells how she has not been given any cases since she started in May

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I was hired by a Serco sub-contractor to be a contact tracer in the north-west of England at the end of May, just as this supposedly world-beating national contact-tracing system began.
In 12 weeks I have not made a single call despite working 42 hours a week for £10.12 an hour. One of my friends started at the same time and they havent been assigned any cases either. We are not alone: we have a WhatsApp group comparing notes with other call handlers and quite a few havent had even one job the …

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